AI Governance in Practice: How Leaders Are Turning AI into Advantage

NACD Heartland recently convened directors and senior executives for a timely discussion on how organizations are moving artificial intelligence from experimentation to enterprise execution. Featuring leaders from construction, finance, governance, public service, and professional services, the conversation focused on the practical realities of AI adoption, leadership ownership, workforce engagement, and board oversight.

Panelists, John Jacobs, CIO, JE Dunn Construction; Jim Shay, CFO, Hallmark Cards& Director, Vermeer;  Robin Carnahan, Former Secretary of State, MO, and moderator Ed Bartak, Managing Partner, RSM -  shared real-world examples of how AI is being integrated into core operations to enhance decision-making, improve efficiency, and support long-term value creation. A central theme throughout the discussion was the importance of positioning AI as a tool that strengthens human contribution rather than replaces it, with leadership playing a critical role in building trust, reducing uncertainty, and guiding organizational adoption.

The program also explored the governance considerations accompanying rapid technological change, including strategic alignment, cultural impact, and the evolving responsibilities of boards and executive teams. Attendees left with actionable insights into how organizations are balancing innovation, risk, workforce readiness, and enterprise value as AI continues to reshape the business landscape.