
Culture as a Corporate Asset
Translating Values Into Value
Like an organization’s people, intellectual property, technology, and other assets, culture is a key success factor that contributes to an organization's competitive advantage and long-term value creation. Yet, in too many organizations, culture does not get the level of boardroom attention it deserves until a problem arises. The 2017 NACD Blue Ribbon Commission members issue a call to action for directors of all organizations to elevate their dialogue on culture—including culture inside the boardroom—to improve the quality of the board’s work and enhance its impact.
Media Coverage
After Uber and Wells Fargo, Boards Wake Up to Company Culture Wall Street Journal
Corporate Culture Important Not Just in Crisis, Report Says Bloomberg BNA
Select Recommendations
Build Culture Into Ongoing Discussions With Management About Strategy, Risk, and Performance.
Emphasize that the way in which results are achieved is as important as whether or not a given goal is met.Board-Level Reporting on Culture
Directors should demand qualitative and quantitative data from management about the health of the firm’s culture, including information from sources outside the organization.Formal and Informal Reviews of Boardroom Culture
Use results of board evaluations and executive-session discussions about culture to inform board composition, succession planning, and continuous improvement efforts.Make Culture a Formal Criterion in CEO Selection, Evaluation, and Compensation.
Directors should set the expectation that the CEO and senior executives do the same with their own teams.
The 2017 NACD Blue Ribbon Commission
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Nicholas M. Donofrio
Director, AMD Inc., BNY Mellon Corp., Delphi Automotive PLC, Liberty Mutual Group, The MITRE Corp., NACD -
Helene D. Gayle
McKinsey Social Initiative; Director, The Coca-Cola Co., The Colgate-Palmolive Co. -
Joan Amble
Director, Booz Allen Hamilton Inc., Sirius XM Holdings Inc., Zurich Insurance Group -
Shellye Archambeau
MetricStream Inc.; Director, Nordstrom Inc., Verizon Communications Inc. -
Daryl Brewster
CECP: The CEO Force for Good; Director, FreshPet, Manna Pro Products LLC -
Stephen Brown
KPMG Board Leadership Center -
Phyllis Campbell
JPMorgan Chase & Co.; Director, Alaska Air Group Inc., Toyota North America Advisory Board -
Rodney Chase
Director, Hess Corp., Tesoro Corp. -
Sue Cole
SAGE Leadership & Strategy; Director, Biscuitville Inc., Diversified Trust Company, Martin Marietta Materials Inc., NACD -
Theodore Dysart
Heidrick & Struggles -
Charles Elson
University of Delaware Weinberg Center for Corporate Governance; Director, Bob Evans Farms Inc., HealthSouth Corp. -
Brenda Gaines
Director, NACD, Southern Company Gas, Tenet Healthcare Corp., Smithsonian Institution National Board -
Peter Gleason
NACD; Director, Nura Health Inc. -
Holly Gregory
Global Corporate Governance & Executive Compensation Practice, Sidley Austin LLP -
Janice Hamby
National Defense University College of Information and Cyberspace; Director, American Armed Forces Mutual Aid Association, Cubic Corp. -
Leslie Heisz
Director, Edwards Lifesciences Corp., Public Storage, Kaiser Permanente -
Robert Herz
Director, Fannie Mae, Morgan Stanley, Paxos, Workiva, Sustainability Accounting Standards Board Foundation -
Dan Hesse
Director, Akamai Technologies Inc., PNC Financial Services Group Inc. -
Karen Horn
Director, NACD, Simon Property Group, National Bureau of Economic Research, US-Russia Foundation for Economic Development -
Marie Oh Huber
eBay Inc.; Director, James Campbell Company LLC, Silicon Valley Community Foundation
About NACD's Blue Ribbon Commission Reports
Our Blue Ribbon Commission Reports (BRCs) are NACD’s annual signature publications that propose new principles and practices to address the most critical boardroom issues. Read more about the history and impact of the BRC report series here.