Gen AI & Boards: Strategies to Drive Innovation & Mitigate Risks

Gen AI has the potential to fundamentally change all aspects of business—from marketing to servicing and risk management. Yet, outside of large technology companies, most organizations have made limited progress in adopting Gen AI. Our esteemed panel engaged in a discussion that provided directors with insights into how they could help lead the adoption of Gen AI and avoid some of the pitfalls along the way. The panel explored what boards could do to help encourage and guide their companies to develop a workforce with a greater understanding of what had been possible and what to avoid. They also discussed how boards had been able to guide their companies in designing better products, improving time to market, creating excellence in servicing, enhancing employee productivity, expanding profitability, and mitigating risks.