Omaha | Board Culture & Currency of Trust

Oscar Munoz explored trust as the bedrock of effective board leadership—and that it’s built (or broken) by the way boards draw the line between oversight and management, how directors engage one another and management, and the quality of information directors receive.

He offered a candid discussion on the currency of trust in the boardroom: clarifying roles and responsibilities, strengthening trust among directors and between the board and management, and ensuring board materials provide the right information at the right time. We also examined how a single event can erode trust—and practical steps boards can take to restore it.