March 28, 2021
By Meghan Juday
Most boards are not outwardly dysfunctional. The most egregious dysfunction is easy to identify, like when directors get into shouting matches or jump onto the table to prove their point. But just because you don’t have a board in the extreme doesn’t mean that your board lacks dysfunction. Often dysfunction is under the surface. It isn’t apparent and can be easy to ignore or miss altogether.
There are a few signs your board is dysfunctional. Do directors meet outside the boardroom to build a position before the board meeting? Do you have directors on your board who don’t prepare or are over boarded and can’t keep one board straight from another, or a director that no one takes seriously? Does the board treat the executives or each other with disparagement or disdain? Do you have directors vying for power and influence? Do you have directors who, even after coaching, keep up their bad habits? If you have these behaviors on your board, they are likely subtle. You might not even know that this is happening behind the scenes.
I recently spoke with a board chair of a privately held company, and she shared some insights on the attributes of a functional board. It might be easier to do the “is my board functional test” rather than rooting around for subtle dysfunction. Functional boards have cohesive and effective directors and a board chair who is willing to make the necessary changes to support the company strategy and board functionality.
Functional boards do the following:
Functional Board Chairs
Functional board chairs build a functional board in the following ways:
Another board chair I recently spoke with said that she finds it difficult to read between the lines, watch body language in meetings, and hear the subtext in comments and considerations, especially when leading the discussion. “I rely on my other board members and my CEO, in debrief calls, to help me gain a robust understanding of the whole picture,” she said.
Having a functional board is an evolution. What is functional today may not remain unless there is a drive for excellence, willingness to have meaningful and difficult conversations, and courage to make the necessary adjustments to composition, governance, or cadence. Ultimately, a board is only functional if the board and chair are willing to do the required work to achieve board excellence.
As a family business and corporate governance expert, Meghan Juday has been working in the family business field since 2003 as a consultant to other family businesses, a director of a family business center, and now exclusively for IDEAL and the IDEAL family, Juday served as the IDEAL family council chair for 14 years and has served on the IDEAL board since 2008, where she was nominating and governance committee chair for five years. She was named vice chair in 2018 and became chair in 2020.