Event registrations are not guaranteed until payment is received. Each cancelled registration will be assessed a $500 cancellation fee. Cancellations must be received in writing no fewer than 30 calendar days before the event start date in order to qualify for a partial refund. If written notice is given within 29 calendar days of the event start date, registrants will forfeit the entire program fee unless it is transferred to another NACD program pursuant to the following transfer policy.

Application for transfer credit must be received within 30 calendar days of the date on which NACD receives written notice of cancellation. Transferred credit (less the $500 cancellation fee) will apply only to eligible NACD programs that occur within 12 months of a cancellation. Please submit all cancellations and transfer requests via e-mail to registration@nacdonline.org or via fax to 866-536-9044.

For more information regarding administrative policies such as refunds, cancellations, and complaints, please contact fellowship@nacdonline.org.